Amazon’s Plan to Track Worker Keystrokes: A Sign of Controls to Come?

Data theft, insider threats and imposters accessing sensitive customer data have apparently gotten so bad inside Amazon, the company is considering rolling out keyboard-stroke monitoring for its customer-service reps. A confidential memo from inside Amazon explained that customer service credential abuse and data theft was on the rise, according to Motherboard which reviewed the document. […]

Amazon’s Plan to Track Worker Keystrokes: A Sign of Controls to Come?
Data theft, insider threats and imposters accessing sensitive customer data have apparently gotten so bad inside Amazon, the company is considering rolling out keyboard-stroke monitoring for its customer-service reps. A confidential memo from inside Amazon explained that customer service credential abuse and data theft was on the rise, according to Motherboard which reviewed the document. […]